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eVisit Instructions

There are two options to connect to your eVisit:

Google Chrome on Desktop

Pexip Infinity App  on Mobile


Once you have set up your software as above, please open the eVisit invitation in your email inbox.  You will receive this invitation within 24 hours of booking the appointment.  The subject line will contain “Video eVisit Invitation.”  If you do not receive this email, please contact us at 416-751-0465. Please check your junk mail inbox as well. 


If this is your first eVisit, please follow the preparation instructions in the invitation email to test your device functionality at least one day in advance.  Technical help can be found on the OTN website.


On the day of your appointment, open your invitation email and connect 5-10 minutes before your scheduled visit. When you are successfully connected, you should be seeing a slideshow of our patient education materials.  For the best experience, find a quiet room and use headphones.

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